Hardware and peripheral equipment maintenance, as well as laboratory services
Installation and updating of software, infrastructures and applications
Provision of day-to-day maintenance and support for the servers’ array and for the information infrastructure by certified personnel
Responsibility over the backup system.
Management and operation of communication networks
Provision of day-to-day support for computerization requirements in homes of the organization’s employees and senior officers.
Help Desk management and user support center
Management of sub-suppliers, such as: printer service, internet providers and computer network infrastructures, as well as replacing malfunctioned equipment under the manufacturer’s warranty.